If you’d like assistance with the loan app or keeps issues on a unique or established consumer loan, you can get in touch with Santander Financial in just one of several means. You can want to shed on a local department, if there is that regional. not, Santander Bank properties a dozen states and you can D.C., however, has only local twigs and you will ATMs in nine of those.
You may contact Santander because of the phone on 877-768-2265. Customer service agencies are available Saturday by way of Sunday, 8:00 a good.yards. to eight:00 p.m. Et.
Customer satisfaction
With respect to client satisfaction, Santander Bank obtains less than trendy reviews, for the institution already holding a 1.5 off 5 superstars (Bad) rating towards Trustpilot.
Multiple customers enjoys complained regarding slow responsiveness off customer service agents. That being said, the bank operates all over the world, and many of the analysis are from users in other countries, which could perhaps not echo the brand new experiences of them based in the You.S.
Membership Management
Santander Lender people can also be do their unsecured loans and other account from the bank’s on the web webpage otherwise mobile application. One another allow consumers to get into the newest harmony, build automated payments, create a supplementary payment, otherwise select a district branch.
One another Santander Lender and you will SoFi offer unsecured loans which have reduced minimums, competitive rates, and you may simpler online application techniques. Yet not, there are many extreme differences when considering these associations:
- SoFi also offers signature loans around $one hundred,100000, when you are Santander maxes out within $50,000.